Return Policy

At Fashionsthrive, we understand that sometimes customers may not be happy with their purchase. We have a flexible return policy for this reason. Consumers may seek a return within 48 hours after product receipt. The returned product must be undamaged and devoid of any signs of damage or wear and tear. To ensure a successful return, it is crucial to maintain the integrity of all tags, packets, and bills. If any of these items are missing, the return may not be processed.

To initiate a return, consumers must email our customer care team at superspaceassociatepvtltd@gmail.com within 48 hours. Consumers can also request a return by accessing their profile page and selecting the option for product return. When the return request is received, our team will provide instructions on how to proceed. We will ensure that the return procedure is straightforward and uncomplicated for our consumers.

Refund Policy

We want all of our customers to be delighted with their purchases. But, if you are unhappy with the goods for any reason, we have a hassle-free refund policy in place. After our team has received and reviewed the returned item, refunds will be processed within 5 to 7 days. The refund amount will be paid back to the original payment method used to place the order.

However, we will only issue a refund if the product meets our quality standards. We may not be able to execute the refund if there are any signs of damage or wear and tear. Before completing the refund, our team will carefully evaluate the product to confirm that it satisfies our quality requirements. We strive to make the refund procedure as simple and expedient as possible so that you can receive your money without difficulty.

Exchange Policy

We endeavor to offer the finest shopping experience to our consumers. But, if there is a problem with the product, we would gladly arrange for a replacement. Consumers are only permitted to exchange the merchandise if it was our error. If the goods sent to you are wrong, flawed, or damaged, we will replace it as quickly as feasible. To initiate an exchange, consumers should email our customer support staff at superspaceassociatepvtltd@gmail.com with information about the product and the problem encountered. 

As soon as we receive the product, we will conduct a quality inspection and then make arrangements for a replacement. We intend to expedite and streamline the exchange process as much as feasible. Our team will work closely with consumers to ensure they receive the correct item and have a positive buying experience.